My glass door just exploded. Just happened to me.. candy said it’s never happened before,. Maytag and Jenn-Air Brand Dishwasher Recall, 2007 English; Maytag Brand Front Loading Washer Recall, 2007 English | Français; Jenn-Air Cooktops Recall, 2004 English; Maytag, Amana, Crosley, Brand Single Door, Frost Free Upright Freezers and Single Door Refrigerators Recall, 2005 English; Maytag front-load washing machine Recall, 2005 English I wish I had never bought the machine. i bought the candy grand washing machine and condenser dryer from argos around 2 years ago had nothing but problems had the last minute spin on the washing machine where you have to unplug it have got the banging the dryer is terrible had it repaired 3 times heater element water getting into heater and electrics and burning my bed throw does any one know what i can do its costing me a fortune in repair bills as i wont deal with candy the repairs have been done by specialist appliance repair business, Why we’re calling to regulate Buy Now, Pay Later, Self Assessment tax returns: scammers posing as HMRC. The manufactuer, Whirlpool, has had technical issues with its model checker website. The model – a GO1682-80 Grand ‘O – bore the hallmarks of other machines that exploded in Germany last year (see our news storyfor more details), and Candy has confirmed that the same fault is to blame. See the full news story. A known fault affecting some Hoover-Candy washing machines is causing the drum to break loose under the pressure of a high spin. Candy claims that ‘the likelihood of failure remains extremely low’, and that Bolton council – the authority dealing with the case – is satisfied with Candy’s approach. Washing Machines. Exploding Candy & Hoover Washing Machines In recent years there have been many documented examples of Candy & Hoover washing machines (models with fast spin cycles) "Exploding". I’m tempted to simply take a refund and choose a different manufacturer. T… Shocking customer service. So what’s going on? "The issue is due to a third-party system provider," it said. At Hoover we take product safety very seriously and as a responsible manufacturer implemented a product recall in March 2013 when we identified the possibility of component operating incorrectly in a small batch of Hoover Frost Free fridge freezers. But candy hoover don’t want to take ANY responsibility. Not to mention the bizzare and confusing menu system! Whirlpool washing machine recall - full list of models affected and what to do Whirlpool is recalling up to 519,000 washing machines in the UK sold under its … Candy washing machine pump failed after 7 months. Amazing!! no END signal, spins endlessly. What do you think about Candy’s approach? They also want to charge me for someone to come round and look at it and to pay to have it fixed. Candy or Hoover will replace the cheap part under the warranty - but YOU will have to pay for their engineer to come out and fit it - and that costs a fortune! Accept & close. Whilst Whirlpool has fixed the majority of machines, 500,000 are said to still be at risk. had a massive carry on between very and candy about getting a refund etc will not be buying a candy product again very scary! Months the drum just fell through. also he reported a little fluff in filter of which I left everything for him to inspection I allway empty it. So why isn’t Candy doing anything about it? Have you bought a Candy washing machine before September 2009 and would you consider selling it to us for testing? 1 Customers with a faulty washing machine … Iv had my candy grand o vita just over a week and the noise it’s making is unbelievable!! In fact, Candy can’t guarantee any of its pre-September 2009 washing machines are safe when you call its helpline for ‘reassurance’. Did you get it sorted?? The result is that the drum can tear through the top of the machine … Around 500,000 appliances need fixing or replacing as their door locking system could potentially overheat and cause a fire. The affected products can be identified by the model, UPC and serial numbers located on a label on the back of the product, near the top or right hand side. In December 2019, Whirlpool UK Appliances Ltd. identified up to 500,000 Hotpoint and Indesit washing machines to be recalled and replaced in the UK. "We understand that this is not related to traffic to the website.". When i opened the front loader smoke came out and it smelt of burnt plastic/electrical fire. The recall follows a similar incident in … A known fault affecting some Hoover-Candy washing machines is causing the drum to break loose under the pressure of a high spin. Hotpoint and Indesit washing machine recall. Back in 1945, the Eden Fumagalli Mechanical Workshop in Monza, manufacturers of precision machine instruments, designed the Model 50, the first all-Italian washing machine, which was launched officially at the Milan Trade Fair in 1946.In that same year, the Candy company was established. If you have any questions regarding this recall, you can contact us at 1-866-264-5636 and we can help you. An engineer is coming out tomorrow but I have totally lost confidence now and don’t really know what to do. So it seems these washing machines will stay in people’s homes – and owners may remain unaware of the danger – because Candy’s risk assessments show the number at risk is low in relation to the volume sold. with sole shareholder, company to management and coordination activity of Candy S.p.A., registered office: Via Comolli, 16 - 20861 Brugherio (MB) - Italy, corporate capital € 30,000,000.00 fully paid up, Italian tax code and registration number with Monza e Brianza Companies Register 04666310158, VAT IT00786860965 Manage your cookies here or continue shopping if you're happy. Oh wait… Hoover washing machines, too. The manufactuer, Whirlpool, has had technical issues with its model checker website. Had my candy grand washing machine nearly 2 years and caught fire today. http://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product#use-our-faulty-goods-compaint-tool Unless it can be proven that you have misused the machine you are entitled to a replacement (or repair if replacement would be disproportionately expensive). If so, let us know below or contact homeeditor@which.co.uk. Appliances Laundry. We can reveal that there were 6,206 household fires caused by faulty appliances and leads between 1 April 2014 and 31 March 2016.Fires caused by faulty washing machines and tumble dryers account for more than a third (35%) of this overall number, meaning these two appliances cause more than 20 fires per week on average.Other high-risk appliances for the same period include cookers and ovens (11%), dishwashers (10%) and fridges, freezers and fridge-freezers (8%). 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