Worked with customers and third-party software vendors on file integrations and testing. Created groups, roles, privileges and assigned them to each user group. Track production issues and report periodically to the group charged with monitoring uptime and efficiency of the production application. Tuning the SQL queries for performance improvement. Strong management, administrative and leadership skills to work in team. Responding to business user queries related to java application (prima) and regarding the data loads to the repository. Perform data mining activities utilizing proprietary software and application tools to audit users accounts for unauthorized activities and compliance issues using unix and sql. Co-ordinate on the issues with various teams like ibm netezza dba’s, unix, network, application development teams and help to fix of the issue. Pushes/changes allocation data reflags data for EDI extraction, updates of quantities/locations in warehouse data as per the issues received via email or tickets. Developed several custom Forms to interact with data tables and schema. Used the ETL design specifications on a variety of projects and worked on the designed solution in an offshore model. Work on the jira tool to provide the time-to-time status of the work on the tickets related to any users in resolving their application issues within defined sla. Provide scenarios for automated scripts and tactical solutions for functional and non-functional issues. Objective : 3+ years of IT & Production Support experience. Heavily monitored the receipt of critical pricing and trading applications to ensure client level slas. Responsible for running and maintaining in-house and customer SQL Servers (100+ customer sites). Application Support Resume Sample Ads By Google This following resume sample provides generic example of a resume for Application Support positions and job titles as follows: Application Support Technician, Application Support Analyst, Front Office Application Support Manage, and Developer/Application Support Engineer. • Eliminated 80% of manual checksfor trading support, and decreased SLA breaches for client reporting by 15%. To compete for top database administrator jobs in today's fast-paced tech world, you need to have a comprehensive resume that demonstrates your skills and experience. Perform various code rollouts to implement the changes done by the development team. An SQL developer resume sample that gets jobs. Subject matter expert in managing contingencies and disaster recovery plans in a production environment. Skills : MICROSOFT SHAREPOINT, MS OFFICE, OMNIPLUS, Linux/Linux Scripting, Websphere (WAS), SunGard OmniPlus, ServiceNow Ticketing System, SharePoint, Clarity. Take a look back at our sample resume for Database Administrator and study how we organized the information in Richard’s “Skills” and Work Experience. Highly adept at troubleshooting system level and scheduling issues while providing 24/7/365 on-call support for any major incidents, outages, weekend releases and/or upgrade events; worked effectively both independently and as part of a team. Monitored 100+ web stores for product availability, inventory, successful checkout, and current promotions using tools such as akamai and gomez. Ability to develop a professional rapport with colleagues and clients through effective communication and coordination with a background in phone and email etiquette. Writing Autosys Jobs to automate Unix Shell Scripts. Represents the team on p1, p2 and p3 calls and strive to resolve the issues and stabilize the application to ensure minimum downtime. Sample Resume: SQL Developer. Set the right expectations with the customer and keep communication flowing at appropriate intervals. ENVIRONMENT SQL, PL/SQL, ORACLE, UNIX, TOAD,PERL , SHELL SCRIPTING , XML ,XSLT. Developed sql queries and pl/sql code (procedure, function) for implementing the business logic to update the data in database. Gained opportunity to act as Junior Oracle DBA taking care of Oracle Database for one of the internal projects. Summary : Eight years of experience in the field of Information Technology with emphasis on Application support and Maintenance Projects. Involved in writing Stored Procedures / Functions / Packages / Triggers/advanced objects like V-arrays, Nested Tables, Records and PL/SQL tables in Oracle. Scripts for Data Migration From Text files to Oracle. Read our complete guide to writing a professional resume for SQL developers. Worked on sql Developer 2000, Oracle Reports, UCPS reporting tool, Hunter monitoring tool, Wiki GUI cpu utilization tool, iprocess client, Amdoc clarifier ,Citrix. As a L2 support,we worked on incident tickets escalated from L1 support team. Delivered functional knowledge on banking sector and finance to the peers and other teams. Conducting sessions on Oracle SQL/PLSQL to Graduate entries in the organization. Majorly played roles are Production Support Analyst. Troubleshoot and fix transaction errors with trading partners edi/xml/csv relationships and integrations. James Smith. Worked on Production Support, attending production calls, troubleshooting the application and resolving bugs. Ensures 2nd line support requests, clarify tickets, ad-hoc queries, support to external applications are allocated within team and track its completion/resolution. Managed network interfaces as well as Oracle database. Additional IT Resumes are available in our database of 2,000 sample resumes. Perform unit testing of online, database and batch components. Incident logging for events affecting any of internal ebay enterprise systems, applications, and 3rd-party vendors. Posted on: 2008-02-04. | Cookie policy, Over 7+ years of experience in various phases of Software Development life cycle, including Design, Development and Testing using Oracle Technologies and Data Warehousing. Also, has support experience with Java and .Net applications. SQL Resume Sample One is one of three resumes for this position that you may review or download. Skills : Oracle SQL, Unix Shell Scripting, Autosys. I worked in high-pressure production environments and adhering to quality standards. Invest your time in highlighting the most relevant skills. Headline : Software Engineer with 7 years of experience in IT industry having worked on support projects involving UNIX shell scripting, SQL, Data Stage, Autosys 4.5 and 11.3.5. Advanced PL/SQL Programming using built in Packages. Proactively monitor the operations of the production system and help in resolving any live problems detected/reported. ... - Oversees basic production support issues including file import errors, creations, and transfers, banking activities and EDI data formatting questions. Experienced in planning and coordinating the Sybase data server upgrades from Sybase 12.5 to 15.7 and Sybase 15.5 to 15.7. SQL Server Sample Resume Secrets You Need To Know : Your Resume must showcase the developer competency. Find and customize career-winning ETL Developer resume samples and accelerate your job search. Skills : PL/sql, Unix Administration, ETL, Oracle, Websphere, Apache. sql developer resume template (text format) SUMMARY Highly-motivated SQL Developer with over 4 years of experience advance at developing and supporting analysis solutions, data transformations, and reports looking for a job position to unlock my potential Actively played the role of Oracle developer for the clients Nortel Networks, General Dynamics Land Systems by handling the applications like Synch booker, Electronic Minute Booker, and Global Litigation Systems. Moreover supported the windows active directory and associated user support on front-end Citrix meta-frame terminal servers. Debugged and fine-tuned stored procedures and database queries to enhance system performance using SQL and PL/SQL. Worked on object deployments from QA to prod as well as refreshes based on change management requests in our queue. Developing complex Informatica power center workflows, worklets, sessions, mappings and re-usable mapplets using various transformations like the expression, filter, lookup, update strategy, sorter, aggregator, router, sequence generator etc. Involved in creation and updates of several. Involved on working closely with data architect to review all the conceptual, logical and physical database design models with respect to functions, definition, maintenance review and support data analysis, data quality and ETL design that feeds the logical data models. Modified Reports to suit client requirements. Participated in user maintenance, break fixes, enhancements as well as gathering the business requirements. Worked directly with all third parties to communicate outages affecting the ebay business and applications. Integrated onto the current SharePoint portal for use of vendors creating orders. Identify and respond to events that impact production and aid in resolving those issues; including technical resolution and management communication. Performed root cause analysis of user issues, and immediate workaround for critical problems. Accessed microsoft excel for daily project documentation and microsoft desktop on demand system for daily work usage. All unix / linux resume samples have been written by expert recruiters. Get … Providing post deployment support for upgrades / changes / enhancements done on production (Live) Environment. Taking cold & hot backups and recoveries for local databases. Summary : 7+ years of experience in Production Support role along with development knowledge in Java. Bold the most recent jobs … Writing Unix Shell Scripts to automate backend jobs. Environment: Oracle 9i, Oracle Discoverer 4i/10g, PL/SQL, TOAD, SQL*Plus, Windows 2000 Professional. Extensively involved in Performance tuning in Oracle using Explain plan, SQL_Trace. Received many project specific awards for timely delivery and contribution to project specific activities. Perform causal analysis to prevent further occurrences of the same. Write various shell/Perl scripts to automate jobs. Objective : My goal is to be part of a team with an experience of over 4 years where I can continue to utilize my skills and gain in-depth experience while enhancing the companys productivity and reputation. Monitoring the successful completion of the jobs daily which were scheduled for accurate flow of data from one application to another. Senior team leader providing level 1 level 2 support for the retirement services production, test and development regions in a fast-paced, demanding environment with minimal supervision. Worked with project manager and sales on all large customer implementations and also worked directly with large retail chains it or edi departments. Troubleshooting the production nightly batch failures, user-run failures. ... SQL Developer: Supported all production operation activities, with focus on integration and development of new and existing products and services. Design, write and implement application database code objects, such as tables, views, functions, store procedures for different applications. Summary : 16+ years of working experience in maintenance and production support of distributed applications. Interact with business users to gather requirements and analyze them thoroughly on a technical and functional level before implementation. Skills : Database, Documentation, Oracle, SQL,Unix Shell Scripting. Was responsible for the kernel, release upgrades, and operating system patches. Interacting with the team members as needed for the successful completion of tasks assigned. L2 Production Support Engineer. Maintained and evaluated stability with the company's Linux servers by performing ongoing health checks while providing flexibility and adaptability in handling work demands. IX Possess good experience on monitoring Autosys Infrastructure and all Autosys jobs on both command and UI (WCC). Resolved 10-50 customer order issues and gift card inquires via the as400 system daily. Skills : Cobol, Java, Oracle, SQL, UNIX, Spring, Hiberate. Actively played the role of Oracle Developer in the technical area of Foreign Exchange domain at Bank of America. Loading non-oracle data Converting into the Oracle Database using SQL*Loader. Modified and updated existing custom forms to adapt to new database schema. Production Support example resumes highlight the following duties: identifying code errors, investigating production errors, making code corrections, and solving infrastructure issues. Currently works as part of an Application/Production Support Team that provides software release, database maintenance and support to existing systems and … Worked directly with senior programmers on all system enhancements and customer implementations. Support aspen pcr, aspen sales reporting, scorpio, reference data store, icms, gm blotter and db raven applications. Ensured availability of applications as per agreed service level expectations or requirements by monitoring applications, related jobs and resolving issues. Monitored and responded to the incident requests via ticketing management system (ServiceNow). Production batch support, which includes monitoring batch on a rotational basis, user support, on-call support, job failure analysis and Unix system and process management. Privacy policy Those interested in a Production support analyst position should be able to demonstrate the following skills in their resume – knowledge of tools and technologies like SQL Server, Oracle, Net, MQ, Windows and UNIX operating systems and Informatica. Handled customer planned activities such as certificate changes and ssh key change activities. Execute linux scripts to update web store products after initial triage to alleviate revenue loss for clients. 2. Worked as a production support analyst taking care of Informatica workflows running in production. SQL Server database administrator resume samples and formats Name: E-mail: Phone: SUMMARY: -Around 4 years of IT experience in SQL Database Administration, System Analysis, Design, Development & Support of MS SQL Servers 2008/2005 in Production, QA, Reporting Services, Development Environments & Replication and Cluster Server Environments. ... - Basic SQL and Database design (Oracle i) - Basic knowledge of HTML, XML, ASP, Java, and Visual Basic OTHER INFORMATION List the right SQL experience, with the best SQL skills and achievements. It Production Support Resume Examples. Used jira for creating user stories and planning daily/weekly meetings. Data Migration / Loading / Export / Import/SQL*Loader. Co-coordinating in application releases, attending meetings with the application dev and business users to help them understand regarding the production process (incident, change, and problem management). Closely monitored the workload automation scheduler (tws) and follows up on any scheduling items working side by side with many different departments across the business. Highly motivated and experienced professional with excellent interpersonal and communication skills. Building complex Structured Query Language (SQL) queries for the bank applications. Created Control Files and used SQL* Loader to upload bulk data into database from external files. Responsible for MS SQL Server 2005 and 2008 and database administration. Production Support Analyst provides two-tier support by identifying the production issues and supporting the end users. Performed troubleshooting for LAN problems for individual client basic software. Collaborated with developers to design and implement scheduling solutions to achieve optimal results for our client base; strong communication and organizational skills. Quick Learner and adaptable to new technologies in a short span and implement them in real time projects for fast and quality development & productivity. Was responsible for remote disaster recovery systems and data backup and restoration. Experienced in data analysis for solving customer issues. Provide database coding to support business applications using Sybase T-SQL. Excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels. CLIENT GSK (Under Mahindra Satyam) DATE FEB 2007 to MAR 2010. Provide knowledge articles to the level 1 group on the new/updates made to the production batch that would help them in monitoring and escalation of issues in a timely manner. Team player with more than 4+ years in customer service who is flexible, reliable and adaptable to dynamic environments. ... To provide 24x7 production support for SQL Server databases on Clustered Servers with sizes ranging from 1 to 2 Terabytes to achieve maximum performance and uptime in production environment. Strategic, effective use of technology, coupled with high-quality deployment and excellent production support, are essential to ensuring our technology platforms are optimized and can support business activity and the bottom line Experience with setup/configuration/support of SQL Server 2008,2008R2,SQL2012, SQL2014 Proficient in translating business requirements into logical, physical data models and ER Diagrams. Environment: Oracle (11i/10g), SQL Navigator (5.5), SQL Developer, SQL* plus, SQL* loader, TOAD 9.6.1, Excel (2003, 2007), IBM – Web sphere, SSH Thick Client and Putty. MODULE Production Support and Enhancement. Involved in requirements analysis, planning estimation work allocation, tracking of progress against schedule, coordination with the customer, quality management, configuration management. Thereafter unit test cases are prepared and the unit test results are documented. ... Providing on-call support for production systems with rotation basis. Having XXX Years of IT experience as an ORACLE PL/SQL Developer, involved in Requirement Gathering, analysis, Design, Development, Unit Testing , Production Deployment and Support. Conducted SQL Server production database analysis on a regular basis. Interacted with the internal user community to facilitate the information gathering on behalf of the development team. Worked on mappings, workflows using Informatica power center standards and all the documentation needed for designing, building, testing and migrating the ETL code. The following SQL DBA sample resume is created using Timeline Resume Builder. How to write Experience Section in Analyst Resume, How to present Skills Section in Analyst Resume, How to write Education Section in Analyst Resume. SQL Developer Resume Sample. Provide third line support and handle issues/faults arising on production. Apply to Application Support Engineer, Application Specialist, Merchant and more! Worked on Production Support, attending production calls, troubleshooting the application and resolving bugs. 10/05 – 11/07 BCD Inc. Any Town, NY Provide interface, processes, reports/feeds for applications that reside on emits (retail registration, hmda, finance etc. 24x7 critical production support for hundred and ten SQL Servers out of which 75 were mission critical production support. Partner with trade floor support colleagues to manage the production environment of applications used by investigating data issues. Trained onshore and offshore resources on the Linux environment and tws to ensure operational protocols are being met. Analyzed and resolved the problem and collaborated across teams. Attending calls with the Business and Offshore team on daily basis for Requirement clarifications and delivery Issues. Extensive experience in 24*7 on-call production support. Contact customer and/or organizations to identify edi requirements and compliance. SQL Server DBA Sample Resume PROFESSIONAL SUMMARY. Addressed anywhere from 100-500 client inquiries daily on all priority incidents ranging from a customers account, website product display or a revenue impacting outage. A daily basis for requirement clarifications and delivery issues your job search fixes. Daily which were scheduled for accurate flow of data from one application to ensure issues are recorded,,! Over 100+ ecommerce client web stores for product availability, inventory, successful checkout, and workaround... 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