Our pet experts are here 24/7 to answer all of your questions and provide you with expert product recommendations for your pet. Through the Connect with a Vet feature, most health and behavior related questions can be addressed (some examples below). If we don't receive a response we will call them. Here’s how to redeem: 1. Yes, Chewy Pharmacy has NABP (National Association of Boards of Pharmacy) and LegitScript accreditation. These coolers keep your pet’s medication at a safe temperature for up to 72 hours. Please give us a call if you'd like to discuss how we can help your organization. I have a Chewy eGift Card but I can’t find my eGift Card number or PIN. Check for an expiration date printed by the manufacturer on the bottle or box. Our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. In the event we don't get a response, we will unfortunately need to cancel your order. Chewy has everything you need for your pet at amazing prices, every day. We are required by law to know your pet's medical issues, allergies, weight, breed, and age as it is necessary to ensure safety in dispensing prescription medications for your pet. For the item you wish to remove, click on "Remove" and confirm you'd like to remove it from your Autoship order. We use insulated coolers to ship refrigerated medications. When your order ships, we’ll send another email with tracking information. Updating your frequency will not affect the date of your next order. Compare pay for popular roles and read about the team’s work-life balance. No, Chewy eGift Cards have no expiration date. After you have done this, please go to your home screen and close all the applications using the recent apps button to the left of the home button. Chewy takes pride in ensuring that our furry friends’ wellbeing is always our top priority. We’ll send you another email when your order ships. To add items: go to the product page of the item you'd like to add and click the "Add to Autoship" or "Ship once with next Autoship" button. Go to Orders, click on the order you want to cancel, and click the "Cancel This Order" link. We have programs for non-profit organizations and shelters that help support animal welfare. Once there would you please set your device clock to manual and then set it to the wrong time. We will contact your vet via fax. The above table reflects the uptime history for chewy.com. For multiple Autoships: go to your Addresses, edit an existing address or add a new one, and check the "Update your active Autoships to use this address" checkbox. The issue is that chewy.com loads, but what's there is an error message along with Chewy graphics... so I'm not sure if this site can tell the difference between a down site that loads & returns data and an up site that loads. Orders are delivered Tuesday through Saturday before 8 to 10 PM. Software update. Once a prescription is approved, we’ll notify you when the item ships. For a single Autoship: go to Manage Autoship and click your current card to see all available payment methods or add a new one. All other orders ship for a flat rate of $4.95. Your veterinary clinic can help you determine the best way to dispose of medications in your area. If you have multiple Autoship orders, you'll be asked to select which one you're adding to! We also accept returns within 365 days of purchase. Which pet types are covered in this feature? When your next Autoship delivery is coming up, we’ll send you an email reminder that includes the most up-to-date prices for the items in your order. If you’re looking for additional savings, check out Today’s Deals. If you chose to snail mail us your original prescription (no photos or scanned copies), please allow up to 10 business days for us to receive the prescription and apply it. If you would like to request a return or replacement, please, We do not accept returns or exchanges on prescription medications. At our discretion, a refund may be issued without requiring a return. If you want to use your eGift Card later, go to Gift Cards in your account and click “Add a Gift Card.” This will save your eGift Card in your Chewy account so you can use it on a future order. At Checkout, enter your pet and vet information, select your approval method, and place your order. Signing up for notifications doesn’t reserve or guarantee item availability. Who should I contact for more information? Your privacy is very important to us. One of our team members will contact you by phone or email if we need anything from you. contact us with your true billing address. It puts convenience, savings and rewards at your fingertips. For all other prescription items, prescriptions must be sent by mail to: Remember to include your order number along with the prescription! Speak with your pharmacist or veterinarian if you have any questions about the safety of the medication. At this time, we only ship within the contiguous U.S. Next, add your select your payment method. Yes, if you have a valid prescription or remaining refills on file, you can set up an Autoship for your pet's prescription medications. When is the Connect with a Vet feature available? You can also add or select any of the payment methods we accept at checkout. Updating your frequency will not affect the date of your next order. Your payment method will be charged automatically on the date your Autoship order is shipped. It is not necessary to have a written prescription or authorization on hand before you place your order with Chewy. Next, search for the items you would like to order. Some apps are only available in certain countries. Download it for Android and iOS now, and you can get great deals from Chewy … However, if you do have a written prescription or authorization, please follow the steps below. We will make 3 additional attempts to reach your vet. How do I apply it? Your pet’s prescriptions are a priority for our pharmacists. Not … We sell both prescription food and medications. If we have not received the prescription, Chewy will take care of calling. Our Culture We work hard, and we win. Orders that require prescription approval or personalization may take longer to ship. We will contact you if we need any information from you. They also work to provide items for animals in shelters. If you, Expired Prescriptions: We no longer have a valid prescription on file. When an item is out of stock, you can sign up to be notified when it’s available again. The pending charge will disappear 24 to 48 hours after your order has shipped. How can I purchase a bulk or corporate order of eGift Cards? Your pet is allergic to a specific ingredient in a medication. We currently offer eGift Cards, a digital gift that’s sent by email. Clear your browser temporary cache and cookie to make sure you have the recent version of chewy.com. Chewy app went down for me around 2012 mountain Time. A message about current events: Our teams are focused on serving as many pet parents as possible, and due to high demand for essentials, including medication, we’re temporarily not able to change existing orders. There's no membership fee, and you can cancel at any time. lick the blue hyperlink that says “Add a new Credit or Debit Card, Fill in the required information exactly as it appears on the card, our shipping address in the contiguous U.S. in. Here is another chewy $15 off first order coupon in working form. Here are a few of the questions we get the most. Who is eligible to use the Connect with a Vet feature? How do I order my pet's prescription items? Usually, prescriptions are processed by the pharmacy within 24–48 hours after they are received by mail. About ChewyChewy is an online pet store that aims to fulfill all of your pet shopping needs in one stop. 588 Chewy jobs. These. Chewy eGift Cards are emailed to recipients within one hour after you place your order. Veterinarians available on the Connect with a Vet feature cannot diagnose or treat medical conditions or prescribe medication. The pending charge will disappear 24 to 48 hours after your order ships. Unfortunately, we don't currently offer bulk or corporate eGift Card orders. For example: Always talk with your veterinarian about any concerns you have about your pet’s health so they can prescribe a treatment for your pet’s unique needs. If we have already processed your order, we may not be able to cancel it. Applying a promotion code is simple! overview for Chewy_App The u/Chewy_App community on Reddit. 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